Domestic Shipments (USA):

Domestic orders are estimated to arrive in 3-5 business days from the time the order was placed, depending on the shipping option selected at checkout. Shipping time frame is an estimate and arrival date is not guaranteed. We do everything we can to deliver orders as quickly as possible to our customers, but sometimes shipping carriers may be delayed due to bad weather or other unforeseen circumstances.

We process and ship orders the following business day Monday through Friday. We do not ship on holidays or weekends.

When you choose HemRid, you get FREE shipping via USPS (3-5 business days) on all orders in the USA.

International Customers

Orders outside the U.S. will be shipped with APC Logistics. APC Logistics partners with the fastest carriers (DHL, Fedex, UPS, Royal Mail, etc) around the world to make sure your international shipment arrives on time.

International shipments have 2 options with APC.

1) You can choose APC Priority Mail. This takes 10-20 business days and does not include delivery confirmation. The cost for APC Priority Mail is $12.95.

2) You can choose APC Priority Mail Expedited. This takes 7-15 days and includes delivery confirmation. The cost for APC Priority Mail Expedited is $26.95.

We ship to any country you would like; however, import laws, customs, tariffs, and policies vary by country. These are sometimes enforced differently depending on the particular import office or customs agent who processes your shipment. WE ARE NOT RESPONSIBLE FOR UNDELIVERABLE PACKAGES.

The customer is responsible for any additional charges, taxes, fees, or duties. In the case that your shipment is denied entrance into the country, our normal refund policies apply – that we will refund the full purchase price, minus shipping and handling, upon the receipt of your returned product.

Important Note: HemRid is not responsible for errors with the delivery address entered at the time of purchase. The customer is responsible for the cost of re-shipping the package if a package is returned as undeliverable.

To get information about your shipment please email us at
info@hemrid.com

Can I get my order expedited in the USA?

Yes, domestic orders to the United States can get orders expedited. We currently offer Rush Shipping (2-3 business days) via USPS for $9.95. We also offer expedited shipping (1-2 business days) with USPS Express Mail for $26.95.