Refund Policy

We believe strongly in offering the very best quality and value to our customers. You may return any item purchased from us for any reason within One-Hundred-Twenty (120) days of your purchase for a refund of the purchase price, including shipping.

We are the only HemRid company that refunds shipping too because we know that HemRid can provide you the long term relief from hemorrhoids that you are seeking.

Simply reach out to our customer service team at hemorrhoidfree@hemrid.com or call us at (888) 935-9001 to let us you were not satisfied.

We'll promptly refund your order and payment will be returned to your account within 3-7 business days depending on the payment method you chose.

You can also fill out the form at https://hemrid.com/pages/contact-us

Our contact information can be found here:


126 E Wing St

Suite #355

Arlington Heights, IL 60005